Encouraging Teams to Talk to Customers: 5 Key Strategies for Effective Customer Knowledge Building
If you've ever worried your team doesn't spend enough time talking to customers, you're probably right! Here are five things you can do about it.
If you've ever worried your team doesn't spend enough time talking to customers, you're probably right! Here are five things you can do about it.
Why making your point - by making someone else's - is a surefire shortcut to better decision-making & collaboration
Knowing both your customers and your buyers is critical to finding problems worth solving and developing solutions worth building.
Feeling stuck as an individual contributor? Try these non-obvious strategies for experienced product managers who feel more than ready for a people management role.
If you're tired of getting red lights from stakeholders, this hack might be just what you need to win them over!
Use this simple tool to gather quantitative data about your feature before you even go to all the trouble of building it.
Prioritization is hard! And there is nothing worse than doing a ton of work but not moving the needle.
How to balance product discovery and product delivery.
Wondering where your week goes? Feel stuck doing things that aren't the right use of your time and skills? Time for a time audit!
The 4 easiest ways to clear your calendar and to-do list to make room for more valuable work!
A definition and playbook for thoughtfully designed features that are delightfully and elegantly simple to expand over time
The 4 Phases of Delivering Products & Features Your Customers Will Love
"When I <situation>, I want to <something> so I can <whatever>."
Three simple productivity hacks I’ve been using for years and how to adopt them for yourself tomorrow
Velocity should be qualitative, not quantitative, in early and growth-stage startups
Know your audience and write a well-structured document they can follow without additional context
Make your products shine by cutting the excess and taking the time to polish the user experience
The most important part of making a “new” way of doing things is deprecating the “old” way
If there’s part of the product that never gets used or doesn’t deliver value, it’s time to consider removing it
A simple but powerful tool to keep your product experience consistent and guide your decision-making
There are things we don’t know and things we can’t know, de-risk the former and test the latter.
In product, business significance is more important than statistical significance so make sure you’re not over-emphasizing stat sig.
Using and acting on all data isn’t always ideal, don’t fall into the trap of trying to be everything to everyone.
Thanks for stopping by. A quick piece about me, product management, and my site.
Whether on Product School, Products That Count, or ProductCraft -- you'll find my articles, videos, and podcast content across the web. Here's some of my favorites
People ask me to recommend tools all the time, so I made this page as a reference point for my most recommended software and tools for startups and product managers.
After 10 years working in product management, these are my top 10 non-obvious tips for succeeding in a product leadership role.
Spoiler: I also just finished reading Shape Up. Here’s how to apply it with Google Slides or PowerPoint
I propose we focus less on building MVPs and more on building MVEs – Minimum Viable Experiment.
Will attributes his success to three pillars - Building The Team, Getting Stuff Done, and World-Class Systems.
Lessons on how to crush it at Growth with the man who coined the term 'growth hacking' in 2010 and popularized the term product/market fit.
A Carefully Structured Formula for Speed, Cohesion, and Minimised Key-Person Risk
I came across this article today and couldn't help but share it with you.